
Privacy Policy
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GreenerHerd ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you use our mobile application (the "App").
Effective Date: 1st January 2025
Our Privacy Policy
1. Information We Collect
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Personal Information: When you register or use the App, we may collect personal information such as your name, email address, phone number, and any other details necessary for account creation and support.
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Livestock Data: The App may store details related to livestock, including health records, breeding records, feeding schedules, and other farm management data.
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Inventory Data: The App may store details related to inventory, including feed, medicines, and other farm inventory related data.
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Device and Usage Data: We may collect information about your device, operating system, IP address, App usage, crash logs, and analytics data to improve our services.
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2. How We Use Your Information
We use the collected information for the following purposes:
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To provide and improve the App’s functionality.
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To more accurate nutrition assessments and recommendations
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To offer customer support and resolve technical issues.
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To personalise user experience and improve our services.
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To analyse usage trends and improve security.
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To comply with legal obligations.
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3. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information in the following situations:
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With service providers who assist in operating our App (e.g., cloud storage, analytics services) under confidentiality agreements.
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If required by law, legal processes, or to protect our rights and users.
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In case of a business merger, acquisition, or asset sale where data may be transferred.
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4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
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6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
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Access, update, or delete your personal data.
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Restrict or object to certain data processing.
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Withdraw consent where processing is based on consent.
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Contact us for any data privacy concerns.
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7. Third-Party Services.
The App may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
8. Children’s Privacy
The App is not intended for children under 13. We do not knowingly collect data from children. If we discover such data, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted within the App, and your continued use signifies acceptance. We encourage users to frequently check this page for any changes.
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Payment Information
When you make purchases through our application, payment processing is handled securely by Apple's App Store payment system. We do not directly process, store, or have access to your complete payment information such as credit card numbers.
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Information We Collect Related to Payments
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Transaction identifiers provided by Apple and Google
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Purchase history (items purchased, date of purchase, and transaction amount)
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Subscription status (if applicable)
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Country or region of purchase
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How We Use Payment Information
We use this information to:
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Deliver your purchased products or services
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Verify your subscription status
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Process refunds when necessary
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Analyze purchasing patterns to improve our offerings
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Detect and prevent fraudulent activities
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Fulfill our tax reporting obligations
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Third-Party Payment Processors
All financial transactions are processed through Apple's App Store or Google's Play Store services. Their use of your information is governed by their respective privacy policies. We recommend reviewing Apple's or Google's privacy policy for more information on how they handle your payment data.
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Data Retention
We retain transaction records as required by applicable tax and accounting regulations, typically for a period of 7 years. This information is stored securely and accessible only to authorized personnel.
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Your Rights
You have the right to request information about your transaction history with us. You may also have the right to deletion of certain information, subject to our legal obligations to maintain transaction records.
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Contact
If you have any questions or concerns about this Privacy Policy, please contact us at: