Last updated 29 September 2026

Terms of use

These terms govern the Greener Herd website and AI veterinary assistant on WhatsApp.

Working legal draft. Final UAE legal review is required before launch.

1. The service

Greener Herd provides automated informational guidance for sheep, goats and cattle through WhatsApp, together with educational content and selected farm services. The AI assistant may ask follow-up questions and use previous conversation context.

2. Not a diagnosis or emergency service

The assistant does not perform a physical examination, provide a guaranteed diagnosis or replace a licensed veterinarian. Do not use it as the only source of help for emergencies, severe symptoms, treatment requiring prescription or intervention, or conditions that are worsening. Contact a veterinarian whenever the assistant recommends one or when your judgement indicates urgent care is needed.

3. Your responsibilities

  • Provide information that is accurate and relevant to the livestock question.
  • Use medicines only in accordance with local law, product labels and veterinary instructions.
  • Confirm dosage, contraindications and food-animal withdrawal periods with a qualified local professional.
  • Do not use the service for unlawful, abusive or harmful activity.
  • Do not submit another person's private information without authority.

4. AI limitations

AI-generated answers may be incomplete, inaccurate or unsuitable for local conditions. Product availability, disease patterns, regulations and veterinary practice differ by location. You remain responsible for decisions made about your animals.

5. Availability and changes

We aim to provide the service continuously but do not guarantee uninterrupted availability. Features, providers, access and pricing may change. The service is currently offered free of charge; we will communicate before introducing a charge for continued use.

6. Intellectual property

Greener Herd owns or licenses the website, branding and original educational material. You may use individual responses for your own farm operations. You may not misrepresent, resell, scrape at scale or use the service to build a competing dataset or system without written permission.

7. Third-party services

The service relies on providers including WhatsApp and AI and hosting platforms. Their own terms may also apply. Greener Herd is not responsible for outages or actions outside its reasonable control.

8. Liability

To the extent permitted by applicable law, Greener Herd is not liable for indirect or consequential loss arising from reliance on automated guidance. Nothing in these terms excludes rights or liability that cannot legally be excluded.

9. Governing law and contact

These terms are governed by the laws of the United Arab Emirates and the applicable courts of Sharjah, unless mandatory law requires otherwise. Contact info@greenerherd.com.

ملخص عربي

المساعد يقدم معلومات آلية ولا يشخّص الحالة ولا يستبدل الطبيب البيطري أو خدمة الطوارئ. يجب التواصل مع طبيب عند الأعراض الشديدة أو الحاجة إلى فحص أو وصفة أو تدخل. تحقق من الجرعات وموانع الاستعمال وفترات سحب الحليب أو اللحم حسب القوانين وتعليمات الطبيب المحلي. قد تخطئ إجابات الذكاء الاصطناعي، وتبقى مسؤولاً عن القرارات المتعلقة بحيواناتك. النص الإنجليزي أعلاه هو النسخة الكاملة للشروط.